FAQ

1. What makes the Nola Bag different?

Nola is a minimal, lightweight crossbody diaper bag designed for moms who want something stylish, organized, and easy to use. Quick-access pockets, wipe access, and a built-in wallet make it simple to grab what you need—no digging.

2. How big is the bag?

Our bag is sized to fit all the essentials without the bulk. It comfortably holds:

  • Diapers

  • Wipes

  • Bottles

  • Snacks

  • Personal items

  • Small toys

Exact dimensions are listed on each product page.

3. Can the bag fit a full pack of wipes?

Yes! The back wipe compartment fits a 30-50 standard pack of baby wipes for fast, one-hand access.

4. Is the Nola Bag waterproof?

The bag is water-resistant, meaning small spills or light rain won’t damage it.
It is not fully waterproof or submersible.

5. How do I clean the bag?

Simply wipe the exterior with a damp cloth and mild soap.
Do not machine wash or tumble dry.

6. Does the bag come with a warranty?

Yes! All bags come with a 30-day warranty covering manufacturing defects.
If something is wrong, contact us at Info@nolamamas.com.

7. Do you offer free shipping?

We offer free shipping during certain promotions.
Standard shipping rates will appear at checkout.

8. How long will my order take to arrive?

  • Processing: 1–2 business days

  • Delivery: 3–7 business days (U.S.)

Once your order ships, you’ll receive a tracking number.

9. Can I change or cancel my order?

If your order hasn’t shipped yet, we’ll do our best to update it.
Email us immediately at Info@nolamamas.com

10. What is your return policy?

Unused, undamaged items can be returned within 30 days of delivery.
See our Refund Policy for full details.

11. Do you ship internationally?

Not yet — we currently ship within the United States only.

12. Are the straps adjustable?

Yes, the strap is fully adjustable for a comfortable fit on any body type.

13. What materials are the bags made from?

Our bags use high-quality, vegan leather alternatives and soft, durable lining designed for everyday use.

14. Do you restock sold-out colors?

Yes! Some colors are limited, but our core colors restock regularly.
Join our email list to be notified first.